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Beyond features like call forwarding, call waiting, voicemail, call waiting, caller ID, offers a vast range of enhanced features to help manage calls from your home or your business. Most of these features come free with monthly packages or pay-per-use subscriptions.

3-Way Calling

Talk with up to two other people at the same time. Easily add new parties to a call already in progress.

Call Forwarding

Program your phone, Customer Panel, or VoIP software to automatically forward calls to your preferred mobile device (cell phone, laptop, softphone, etc.).

Call Waiting

Receive a second call while already on the phone with someone, and choose to answer the new caller or send them to custom destinations such as voicemail, on-hold music, busy signal or a pre-recorded message.

Caller ID

Identify callers by name and phone number before answering their call. This Caller ID has enhanced features and flexibility.

Caller ID Blocking

Block your name and phone number from being displayed on outbound calls. “Anonymous caller” or “Private number” will appear on the receiver’s screen.

Caller ID Delivery per Call

Personalize your Caller ID to display any name and number from your phone system on outbound calls. Ideal for displaying information you wish the recipient to see.

Caller ID Number Filtering

Block unwanted calls or send them to custom destinations such as voicemail, busy signal or a pre-recorded message.

Caller ID Pass-Through

Send your own caller ID from your SIP server or device through network or forward a caller’s ID when forwarding an inbound call.

Caller ID with Name

Add the caller’s name to their phone number for enhanced call management options.

BYOD (Bring Your Own Device)

Open your network to allow users to use their preferred mobile devices, such as smartphones, tablets, telephone adapters, laptops USB drives or VoIP phones.

Custom Inbound Caller ID

Customize caller ID of inbound calls from the US or Canada with the name or description of the caller.

Directory Assistance

Dial any Canadian directory assistance number (411, 811, 511…) to access specific services or to locate a local or national published listing anywhere in Canada.

Directory Assistance Block

Prevent calls to directory assistance from being made from your system. This feature can be activated and deactivated as needed.


Transform your account into your own portable calling card. Call from outside the network (from any soft or mobile phone) to get an internal dial tone and make calls as if doing so from one of the sub accounts attached to the telephone switch.

Do Not Disturb

Prevent your phone from ringing when you are unavailable and forward incoming calls to a voice mail, landline or mobile device.

Enhanced 911 Emergency Service

911 emergency service that supports wireless and VoIP callers for added security. All outbound calls placed to emergency services with Enhanced 911 show the user’s telephone number and location to the emergency operator.

IP Whitelist / Blacklist

Whitelist and blacklist IP addresses of your choice. Allow whitelisted IP addresses through your network without any security verification, and block blacklisted IP addresses automatically.

New Ticket

Create tickets to receive technical support or answers to general inquiries in the blink of an eye. Use live chat feature for instant support. Chat transcripts available.

Phone Book

Store up to 500 of your most dialed numbers with 99 speed-dial entries and caller ID name overrides. Also available for Virtual Fax and SMS features.

Ring Group

Receive calls on any or all of your personal mobile devices, landline or SIP phones when your number is dialed.

SIP Trunking

Use your existing intranet or internal communication system to access the Internet and external phone lines, or direct incoming and outgoing calls or data to an Internet phone provider or private network


Send and receive SMS messages within your own network with your DID number, on a variety of mobile devices, all network devices, and call center solutions..

SMS Message Center

Send and receive SMS messages easily via the portal, email service, mobile phone or any other mobile device.

Speed Dial

Set up your own unlimited list of most frequently dialed numbers that can be contacted with a simple push of a button.

Star Codes

5 available star codes to enable or disable a vast range of features. Certain features are free while others require a monthly subscription or a usage fee.

Unlimited In-Network Calling

Make free unlimited phone calls anywhere in the world to any user on the network.

Unlimited SIP URI Calling

Receive or place unlimited free calls between the network and any other SIP user worldwide. Receive unlimited incoming SIP calls from any SIP-compliant phone, gateway or device.

Virtual Fax

No more using traditional fax machines. Receive faxes in PDF format on any of your DIDs or have them forwarded to your preferred email address. Files supported: PDF, TXT, JPG, GIF, PNG and TIF.

Voice Mail

Enjoy all the regular features of voice messaging and access your voice messages from any mobile device, Customer Portal, internet and email service anywhere in the world.

Voice Mail to Email

Receive your voicemails directly to your email inbox as an audio file attachment with relevant information (sender name and number, date, time, length of message, time stamp etc.) in .wav format, or get an email notification of new voicemails.

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